Privacy Policy

Privacy Policy 
Effective Date: December 29th, 2025 

Behavioral Health Choices (“BHC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or communicate with us online. 

Scope 

This Privacy Policy applies to information collected through this website and online services we control. It does not apply to information collected offline (for example, by phone or in person) unless we specifically tell you otherwise. 

Protected Health Information and our Notice of Privacy Practices 

If you receive services from BHC, information about your health may be protected by the Health Insurance Portability and Accountability Act (HIPAA) and other laws. Our HIPAA privacy practices for Protected Health Information (PHI) are described in our Notice of Privacy Practices. This website Privacy Policy is not a substitute for that notice. If you would like a copy of our Notice of Privacy Practices, please contact us. 

Information we collect 

Information you provide: If you contact us, submit a form, or request information, you may provide details such as your name, phone number, email address, mailing address, and the content of your message. If you are making an appointment request or referral inquiry, we may collect information needed to respond. 

Please do not submit medical information or other sensitive personal information through general website forms unless the form clearly states it is secure and intended for that purpose. 

Information collected automatically: When you visit our website, we may collect information such as your IP address, approximate location (for example, city and state), device and browser details, pages you view, and the date and time of your visit. We use this information to operate the website, understand usage patterns, improve performance, and help protect the site and our users. 

Cookies and similar technologies 

We may use cookies and similar technologies to support website functionality, remember preferences, measure site usage, and improve the user experience. You can adjust cookie settings through your browser. If you disable cookies, some features of the site may not work as intended. 

How we use information 

We use information collected through the website to respond to questions and requests, support referral and community partner inquiries, improve our website and communications, monitor and help protect against misuse and security risks, and comply with legal and regulatory requirements. 

How we share information 

We do not sell your personal information. We may share information with service providers that help us operate the website (for example, hosting, analytics, and form processing) and who are permitted to use the information only to perform services for us. We may also share information when required by law or legal process, when necessary to protect the rights, safety, and security of BHC or others, or in connection with an organizational change such as a restructuring or transfer of assets, subject to applicable law. 

Third-party links and embedded tools 

Our website may include links to third-party sites or embedded tools (such as maps, videos, or social media features). Those third parties may collect information under their own privacy policies. We encourage you to review their policies. 

Security 

We use reasonable safeguards designed to protect information. However, no website, system, or online transmission is completely secure. If you believe your interaction with us is no longer secure, please contact us. 

Your choices 

You may choose not to provide information through the website and can contact us by phone or in person. If you receive emails from us and an unsubscribe option is provided, you may use it to opt out of future messages. 

Children’s privacy 

This website is not intended for children under 13. We do not knowingly collect personal information from children under 13 without a parent or legal guardian’s consent. If you believe a child has provided information through this website, please contact us. 

Changes to this Privacy Policy 

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date above. 

Contact us